Returns & Exchanges
At Fabled Bean, we want you to savor every sip, but since our products are perishable food items, we cannot accept returns on opened coffee or tea. If your order arrived damaged or incorrect, please reach out within 14 days of delivery for a full replacement or refund.
Contact Support
Email our brewing experts at [email protected] with your order number and a brief explanation of the issue.
Submit Documentation
For damaged goods or quality concerns, please attach a clear photo of the product and packaging to your initial email.
Review Process
Our team will review your request within 48 hours to determine if a replacement, store credit, or refund is appropriate.
Resolution
Once approved, your refund will be processed to your original payment method, or a fresh batch of beans will be shipped to your door.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing